LumAid Cleaning Inc. respects your privacy and is committed to protecting the personal information you provide through our website and services. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us regarding our cleaning services.

1. Information We Collect

We may collect personal information including:

Name
Phone number
Email address
Home address (for service appointments)
Service request details
Communication submitted through contact forms

We may also collect limited technical information such as browser type, IP address, and website usage data to improve website performance and security.

2. How We Use Your Information

LumAid Cleaning Inc. uses collected information to:

Respond to inquiries
Schedule and manage cleaning appointments
Communicate with customers
Provide customer support
Improve our website and services
Send service-related updates

We do not sell or rent personal information to third parties.

3. Information Sharing

We may share information only when necessary:

With trusted service providers assisting in business operations
When required by law or legal process
To protect the safety, rights, or property of our business or customers

4. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure. However, no internet transmission or electronic storage method can be guaranteed completely secure.

5. Cookies & Website Analytics

Our website may use cookies or analytics tools to help improve user experience and understand website traffic.

Users may adjust browser settings to refuse cookies if preferred.

6. Third-Party Links

Our website may contain links to third-party websites such as social media platforms. We are not responsible for the privacy practices or content of external websites.

7. Your Rights

You may request access, correction, or deletion of your personal information by contacting us directly.

8. Changes To This Policy

LumAid Cleaning Inc. may update this Privacy Policy from time to time. Updated versions will be posted on this page.

9. Contact Information

LumAid Cleaning Inc.
Ottawa, Ontario, Canada
Phone: (613) 769-7655
Website: https://lumaidcleaning.ca

Privacy Policy